Transit
MiniBusPay
MinibusPay is a mobile-first digital fare payment app that enables passengers to conveniently pay for public transport rides using QR codes, NFC, and trip history features. Designed for small to mid-scale transit systems, it offers a frictionless and cashless experience, minimizing operational delays and boosting transparency for operators and users alike.
Overview
Lack of digitization in small-scale public transport systems (like minibuses or shared autos).
Manual cash fare collection causes delays, human errors, and revenue leakage.
No centralized fare tracking or analytics for passengers and transport operators.
Difficult to manage recurring travelers or give out receipts.ge
A simple, clean app interface for passengers to generate fares, scan to pay, or tap using NFC.
Real-time trip history and payment status for passengers.
Centralized system for tracking fare activity, improving transparency.
Easy integration of QR/NFC for transport operators with minimal tech requirement.
Research
User research involved surveys and observation of transit systems in developing urban and semi-urban areas. Interviews were conducted with both commuters and minibus drivers/operators to understand daily pain points in fare collection.
Design
Color Scheme: Clean white background with orange accents for primary CTAs – ensuring visibility and consistency.
User Flow: Home > Generate Fare or Scan QR/NFC > Confirmation > Trip History
Navigation: Bottom tab with sections – Home, History, Account
Core Screens:
Fare generation screen
QR scanner
NFC tap interface
Trip history
Transaction success confirmation
Add fare screen
Results
75% of testers reported faster boarding and payment completion within 10 seconds.
Increased daily transparency for passengers with 90% saying they prefer this system over cash.
Transit operators noted a 30% reduction in cash leakage and manual entry errors.
